Returns & Exchanges Policy
Your satisfaction matters most to us — here are the return terms, plainly:
Return window
A product may be returned or exchanged within 7 days of delivery, provided it is in its original condition, in its full packaging, and with the invoice.
What returns do not cover
- Electronic parts that have been soldered or used in a circuit
- Made-to-order products (custom 3D printing, PCB engraving)
- Used batteries
Manufacturing defects
If a product reaches you faulty or with a manufacturing defect, we replace it straight away at no charge.
How to return
Message us on WhatsApp 07 7586 3516 with your order number and a photo of the product.